jipark Privacy Policy – How We Handle Your Personal Data

1 Who We Are

jipark is an online gaming platform operating at jipark.best and serving eligible players in the Philippines. For the purposes of this Privacy Policy, jipark is the data controller responsible for the personal information collected and processed through the Platform.

This policy applies to all personal data collected from individuals who visit, register on, or use any part of the jipark Platform — including the website, account pages, game interfaces, payment processes, and support channels.

2 Data We Collect

jipark collects only the personal data necessary to operate the Platform and provide services to registered players. The categories of data we collect are:

2.1 Registration and identity data

• Full legal name
• Date of birth
• Email address
• Mobile number
• Username or account identifier

2.2 Identity verification (KYC) data

• Copy of a valid government-issued identification document (e.g. PhilSys ID, passport, driver's licence)
• Proof of address documentation where required
• Facial verification image where required as part of the verification process

2.3 Payment and financial data

• Payment method identifier (e.g. GCash mobile number, Maya account reference, bank account name)
• Transaction history including deposit amounts, withdrawal amounts, and dates
• Partial card details where Visa or Mastercard is used (full card numbers are handled by our payment processor, not stored by jipark)

2.4 Account activity data

• Game play history, wager records, and session logs
• Account balance history
• Responsible gaming settings and limit history
• Support communications and enquiry records

2.5 Technical and device data

• IP address and approximate geographic location
• Device type, operating system, and browser type
• Session timestamps and duration
• Cookie identifiers (see Section 9)

3 How We Collect Your Data

jipark collects personal data through the following channels:

• Directly from you — when you register an account, complete identity verification, make a deposit or withdrawal, place a wager, or contact jipark support.
• Automatically through Platform use — device data, IP addresses, session logs, and cookie data are collected automatically when you access or use any part of jipark.best.
• From third-party payment providers — when you deposit using GCash, Maya, GrabPay, Coins.ph, InstaPay, PESONet, BDO, BPI, UnionBank, or Visa/Mastercard, transaction confirmation data is shared with jipark by the respective provider.
• From identity verification services — jipark may use third-party KYC providers to assist in verifying identity documents. These providers share the results of their verification process with jipark.

4 Why We Use Your Data

jipark uses your personal data for the following purposes:

jipark does not use your personal data for unsolicited commercial marketing without your consent. If you have opted in to receive promotional communications, you can withdraw that consent at any time by contacting support@jipark.best.

5 Legal Basis for Processing

Under the Data Privacy Act of 2012 (Republic Act No. 10173), jipark processes your personal data on the following legal grounds:

• Contract performance: Processing necessary to create and manage your jipark account, process your transactions, and provide the gaming services you signed up for.
• Legal obligation: Processing required to comply with anti-money laundering regulations, age verification requirements, and other applicable Philippine laws.
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and operational analytics — where these interests do not override your rights and freedoms.
• Consent: Where we send optional communications or collect data for purposes beyond the above, we will obtain your explicit consent. You may withdraw consent at any time.

6 Who We Share Your Data With

jipark does not sell your personal data to any third party. We share your data only with the following categories of recipients, and only to the extent necessary for the stated purpose:

• Payment processors: GCash, Maya, GrabPay, Coins.ph, InstaPay/PESONet operators, BDO, BPI, UnionBank, and card processing networks — solely to process your deposit and withdrawal transactions.
• Identity verification providers: Third-party KYC services used to verify government-issued ID documents and confirm age eligibility. These providers are bound by data processing agreements and may not use your data for any other purpose.
• Regulatory and law enforcement bodies: Where required by Philippine law — including the Anti-Money Laundering Council (AMLC) and relevant gaming regulatory authorities — jipark will disclose personal data as legally required.
• IT and infrastructure providers: Hosting, cloud storage, and platform infrastructure providers who process data on jipark's behalf under strict data processing agreements.
• Professional advisers: Legal, audit, and compliance advisers where disclosure is necessary for professional services, subject to professional confidentiality obligations.

7 Data Storage and Security

jipark takes the security of your personal data seriously. The following measures are in place to protect it:

• Encrypted transmission: All data transmitted between your device and jipark servers uses TLS encryption. Look for the padlock icon in your browser address bar when accessing jipark.best.
• Encrypted storage: Sensitive data — including identity verification documents and payment references — is stored in encrypted form.
• Access controls: Access to personal account data is restricted to jipark staff with a legitimate operational need. Access logs are maintained.
• Authentication: Account access uses password authentication with OTP verification for sensitive actions.
• Incident response: jipark has procedures in place to detect, respond to, and notify affected players of any personal data breach in accordance with NPC requirements.

While jipark implements reasonable security measures, no online platform can guarantee absolute security. Players are also responsible for their own account security — particularly keeping login credentials private. See Section 5 of the Terms and Conditions for your account security obligations.

8 Data Retention

jipark retains your personal data for as long as your account is active. After an account is closed, jipark retains relevant data for a minimum period as required by applicable Philippine law — in particular, the Anti-Money Laundering Act requires financial transaction records to be kept for at least five years after the transaction date.

Specific retention periods by data type:

• Account registration and identity data: Duration of account plus minimum five years after closure.
• Transaction records: Minimum five years from transaction date in line with AMLA requirements.
• Game play history: Duration of account plus minimum two years after closure.
• Support communications: Three years from the date of the communication.
• Technical and device logs: Up to twelve months from collection.

After applicable retention periods have expired, jipark will delete or anonymise your personal data so that it can no longer be linked back to you.

9 Cookies and Tracking

jipark uses cookies and similar tracking technologies on jipark.best. A cookie is a small text file stored on your device by your browser when you visit a website. Cookies allow jipark to recognise your device across sessions and provide a functional, personalised experience.

The types of cookies jipark uses:

• Essential cookies: Required for the Platform to function. These include session authentication cookies that keep you logged in during a session. The Platform cannot operate without these.
• Functional cookies: Store your language and display preferences so you don't have to reset them on each visit.
• Analytics cookies: Collect anonymised data on how players use the Platform — pages visited, session length, and navigation paths — to help jipark improve the user experience. This data does not identify individuals.
• Security cookies: Used to detect and prevent fraudulent activity and protect account security.

You can manage cookie preferences through your browser settings. Blocking essential cookies will affect Platform functionality — some features, including account login and game play, may not work correctly without them.

10 Your Rights

Under the Data Privacy Act of 2012, players in the Philippines have the following rights over their personal data held by jipark:

To exercise any of these rights, contact jipark at support@jipark.best with the subject line "Data Privacy Request" and your registered email address. jipark will respond within 30 days of receiving a valid request. Some requests may require identity verification before they can be fulfilled.

11 Children's Privacy

jipark is strictly an adults-only platform. Registration is open only to individuals who are 21 years of age and above. jipark does not knowingly collect personal data from individuals below this age.

If jipark becomes aware that personal data has been collected from an individual who did not meet the minimum age requirement at the time of registration, the account will be immediately suspended, any funds held may be subject to review, and the relevant personal data will be handled in accordance with the Data Privacy Act.

If you believe a minor has created a jipark account, please contact support@jipark.best immediately.

12 Changes to This Policy

jipark may update this Privacy Policy from time to time to reflect changes in our data practices, Platform features, or applicable law. When material changes are made, we will notify registered players by email or by a notice displayed on the Platform at next login.

The effective date at the top of this page shows when the current version came into force. Continued use of jipark after the notification period for an updated policy constitutes acceptance of the revised version. If you do not accept the changes, you should stop using the Platform and may request deletion of your data as described in Section 10, subject to applicable legal retention obligations.

13 Contact Us

For any questions about this Privacy Policy, to exercise your data rights, or to report a privacy concern related to your jipark account:

• Email: support@jipark.best
• Subject line for data requests: "Data Privacy Request"
• Response time: Within 30 days for formal data rights requests; within 24 hours for general support enquiries on business days.

If you are not satisfied with jipark's response to a privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.